Customer expectations have shifted from simple, fast conversational interactions to complex agentic AI-powered tasks that legacy IT architectures simply can’t handle. To address this, Intuit made the bold decision to overhaul its technical infrastructure for its business platform. The company moved
Customer expectations have shifted from simple, fast conversational interactions to complex agentic AI-powered tasks that legacy IT architectures simply can’t handle. To address this, Intuit made the bold decision to overhaul its technical infrastructure for its business platform. The company moved