We're using Zendesk AI currently but we're running out of Automated Resolutions at an alarming rate and are struggling to justify the cost. Just after we renewed our ZD contracts a couple of months ago, we've seen a huge spike in volume and at this rate, we'll need to at least triple our ARs quota f
We're using Zendesk AI currently but we're running out of Automated Resolutions at an alarming rate and are struggling to justify the cost. Just after we renewed our ZD contracts a couple of months ago, we've seen a huge spike in volume and at this rate, we'll need to at least triple our ARs quota f