Microsoft has announced a wave of agentic capabilities across Microsoft 365 Copilot and Dynamics 365 The release includes the general availability of Sales Agent and Service Agent – two AI agents designed to operate inside the tools sales and service teams already use, rather than requiring parallel
Microsoft has announced a wave of agentic capabilities across Microsoft 365 Copilot and Dynamics 365 The release includes the general availability of Sales Agent and Service Agent – two AI agents designed to operate inside the tools sales and service teams already use, rather than requiring parallel