Is anyone else finding the new Merge Ticket flow less than great? For my team, the huge pain is the Public Reply by default. I saw an option to make all ticket interactions Internal Note by default but that's not helpful either. submitted by /u/arossin [link] [comments]
Is anyone else finding the new Merge Ticket flow less than great? For my team, the huge pain is the Public Reply by default. I saw an option to make all ticket interactions Internal Note by default but that's not helpful either. submitted by /u/arossin [link] [comments]