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New ZD Standard Fields appeared just today, not sure why.

Zendesk

These 3 new standard fields ('Channel group', 'Resolution tier', and 'Resolution type') appeared just today. I cannot find any information regarding these at all, nor can I find why they randomly appeared in the first place. https://preview.redd.it/946ezv7w101h1.png?width=1275&format=png&aut