OpenAI has today launched OpenAI Presence, an enterprise product designed to help organizations deploy reliable AI agents. As agents take on more consequential customer and employee workflows, CX leaders will need to move beyond relying on controlled demonstrations and human review alone to judge w
OpenAI has today launched OpenAI Presence, an enterprise product designed to help organizations deploy reliable AI agents. As agents take on more consequential customer and employee workflows, CX leaders will need to move beyond relying on controlled demonstrations and human review alone to judge w