As Oracle slashes its Customer Success teams to fund AI infrastructure, enterprise buyers are footing the bill. Oracle reported record Q4 revenue, but the sharper CX signal was its agentic AI gamble after fresh layoffs. The company is accelerating cloud and AI infrastructure spending while cutting o
As Oracle slashes its Customer Success teams to fund AI infrastructure, enterprise buyers are footing the bill. Oracle reported record Q4 revenue, but the sharper CX signal was its agentic AI gamble after fresh layoffs. The company is accelerating cloud and AI infrastructure spending while cutting o