PDQ has launched an integration with Freshworks that automates the handoff between help desk and endpoint operations, eliminating manual processes that previously required support teams to switch between systems. This integration streamlines workflows for organisations using Freshworks, reducing friction and improving efficiency across IT service delivery and endpoint management functions.
PDQ Launches Integration with Freshworks, Eliminating Manual Handoffs Between Help Desk and Endpoint Operations The Progress Index
PDQ Launches Integration with Freshworks, Eliminating Manual Handoffs Between Help Desk and Endpoint Operations The Daily News Journal