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Premium customer, quickest service? Not so fast, at least in a world of agentic AI-driven services

Premium customer, quickest service? Not so fast, at least in a world of agentic AI-driven services  Phys.org

• Premium customer, quickest service? Not so fast, at least in a world of agentic AI-driven services - Phys.org

  Google News - Customer Service AI 18 Aug 2026

  Premium customer, quickest service? Not so fast, at least in a world of agentic AI-driven services  Phys.org

• KT, NongHyup, and Microsoft to Drive Retail Innovation with AI — Agentic AI Customer Service Rollout
  2 sources 18 Aug 2026
• Announcing enhancements to the agent status picker in the Agent Workspace
  1 source 18 Aug 2026
• Rewiring utility customer operations with agentic AI
  1 source 18 Aug 2026
• Zendesk Employee Service AI Agents Are Almost Here. The Employee Portal May Be in Trouble
  1 source 17 Aug 2026
• As enterprises confront AI agent sprawl, xpander wants them to own their own control and context layer
  1 source 17 Aug 2026