← Back to news

Refresh 2026 - mis-understood Freshworks wants you to look at where it's going, not where it's been. CEO Dennis Woodside makes his pitch

Refresh 2026 - mis-understood Freshworks wants you to look at where it's going, not where it's been. CEO Dennis Woodside makes his pitch  diginomica

• Refresh 2026 - mis-understood Freshworks wants you to look at where it's going, not where it's been. CEO Dennis Woodside makes his pitch - diginomica

  Google News - Freshdesk 18 May 2026

  Refresh 2026 - mis-understood Freshworks wants you to look at where it's going, not where it's been. CEO Dennis Woodside makes his pitch  diginomica

• Salesforce acquires AI customer service firm Fin for $3.6bn
  35 sources 16 Jun 2026
• Fine-tuning forgets. RAG leaks context. Hypernetworks build the model your agent needs on demand.
  1 source 19 Jun 2026
• HubSpot Service Hub, Freshdesk, HelpDesk, and Zoho Desk Named Customer Service Management Champions in Info-Tech Research Group's 2026 Data Quadrant Report
  5 sources 16 Jun 2026
• CRM stock breaks nine-day losing streak — Salesforce acquires AI customer service platform for $3.6B
  1 source 18 Jun 2026
• Salesforce acquires Fin for $3.6B as CRM stock hits three-year low
  1 source 18 Jun 2026