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Salesforce’s $3.6B Fin Grab: Smart Power Move or Integration Gamble?

Rhys Fisher sits down with Simon Leyland, CEO and Co-Founder of Cloud Interact, and Zeus Kerravala, Founder and Principal Analyst at ZK Research, to dig into one of the biggest CX deals of the year — Salesforce’s agreement to acquire Fin for $3.6BN. The reaction from both guests is telling. Fo