Safely manage your Zendesk from the AI assistant you already use, via the Deltastring MCP.
Beacon configuration platform
→
News
Services
Beacon
Pricing
Contact
← Back to news
general
Self-service is a start, but phone remains the top support channel
03 Apr 2026
1 source
Self-service is a start, but phone remains the top support channel Customer Experience Dive
Sources
Self-service is a start, but phone remains the top support channel - Customer Experience Dive
Google News - Customer Service AI
03 Apr 2026
Self-service is a start, but phone remains the top support channel Customer Experience Dive
Related Stories
EgyptAir Adopts SitecoreAI for Personalised Digital Experience - News and Statistics
1 source
12 Oct 2026
Former Plaud exec raises $26M for AI app that listens to you in the background
1 source
12 Oct 2026
Why complex issues stymie AI support, and how brands can fix it
1 source
13 Oct 2026
Zendesk AI alternatives Download App Installer
1 source
12 Oct 2026
How are enterprises testing AI support agents before giving them access to real customer systems?
1 source
13 Oct 2026