Safely manage your Zendesk from the AI assistant you already use, via the Deltastring MCP. Beacon configuration platform
← Back to news

Service Incident - April 27, 2026 - Support | Pod 27

Zendesk

SummaryOn April 27, 2026 from 12:55 UTC to 15:25 UTC, we received reports of Zendesk Support customers on Pod 27 experiencing significant latency in Views. This included delays in real-time updates and, in some cases, display failures or incorrect ticket and view states, impacting agents’ ability to