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Service Incident - August 19, 2026 - Support | Multiple Pods

SummaryOn August 19, 2026 from 6:27 UTC to 8:09 UTC, some Support customers using third party apps experienced errors and difficulties accessing those applications. The issue affected customers in several pods and resulted in 503 errors or timeouts.Timeline August 19, 2026 08:00 AM UTC | 1:00AM PT W

• Service Incident - August 19, 2026 - Support | Multiple Pods - App errors and timeouts

  Zendesk Service Notifications 28 Aug 2026

  SummaryOn August 19, 2026 from 6:27 UTC to 8:09 UTC, some Support customers using third party apps experienced errors and difficulties accessing those applications. The issue affected customers in several pods and resulted in 503 errors or timeouts.Timeline August 19, 2026 08:00 AM UTC | 1:00AM PT W

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