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Service Incident - June 19, 2026

SummaryOn June 19, 2026, between 14:19 UTC and 15:01 UTC, AI Agents customers across all pods experienced service delays and errors when using AI features such as composing and enhancing messages, due to an issue affecting the Open AI service in the GCP EU region.TimelineJune 19, 2026 16: UTC | June

• Service Incident - June 19, 2026 - AI Agents | OpenAI service delays and error issues

  Zendesk Service Notifications 23 Jun 2026

  SummaryOn June 19, 2026, between 14:19 UTC and 15:01 UTC, AI Agents customers across all pods experienced service delays and errors when using AI features such as composing and enhancing messages, due to an issue affecting the Open AI service in the GCP EU region.TimelineJune 19, 2026 16: UTC | June

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