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Service Incident - May 13, 2026 - Voice | Pod 13

Zendesk

SummaryOn May 13, 2026 from 16:10 UTC to 17:39 UTC, Zendesk Voice customers on Pod 13 experienced failed inbound and outbound calls, including calls being dropped or diverted to voicemail.TimelineMay 13, 2026 17:49 UTC | May 13, 2026 10:49 PTWe are experiencing errors with both inbound and outbound