Alongside cybersecurity, ServiceNow is building its case as a larger force in CRM, placing it in more direct competition with Salesforce and other established front-office technology suppliers. The vendor has been viewed primarily as an IT service management (ITSM) company with growing ambitions bey
Alongside cybersecurity, ServiceNow is building its case as a larger force in CRM, placing it in more direct competition with Salesforce and other established front-office technology suppliers. The vendor has been viewed primarily as an IT service management (ITSM) company with growing ambitions bey