Agentic AI is redefining what it means to “serve” a customer. OpenAI’s Greg Brockman says the era of the chatbox is over – here’s what comes next, and what it means for every CX leader still betting on the chat interface. OpenAI’s co-founder Greg Brockman has a si
Agentic AI is redefining what it means to “serve” a customer. OpenAI’s Greg Brockman says the era of the chatbox is over – here’s what comes next, and what it means for every CX leader still betting on the chat interface. OpenAI’s co-founder Greg Brockman has a si