Curious how others are using Zendesk's AI agents. What do you like, what's been frustrating, and what improvements have you seen since rolling them out? We're working on automating more resolutions so our team can focus on the tickets that actually need a human. I'd especially love to hear what's wo
Curious how others are using Zendesk's AI agents. What do you like, what's been frustrating, and what improvements have you seen since rolling them out? We're working on automating more resolutions so our team can focus on the tickets that actually need a human. I'd especially love to hear what's wo