Has anyone experienced days delay to updates in ticket audit records? I’m using the details to determine if automation, internal, or external member solved a ticket. But I’m now days behind, so leveraging details to proactively manage who does what is impossible. submitted by /u/dataninj
Has anyone experienced days delay to updates in ticket audit records? I’m using the details to determine if automation, internal, or external member solved a ticket. But I’m now days behind, so leveraging details to proactively manage who does what is impossible. submitted by /u/dataninj