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What's new in Zendesk: April 2026

Click Follow in the What's New section to be notified each month when the What's New is published.Check out what's new in the last month: Support AI agents Copilot Agent Workspace Objects and business rules People Knowledge Messaging Security Analytics Employee services Workforce management Develope

• What's new in Zendesk: April 2026

  Zendesk What's New 27 Mar 2026

  Click Follow in the What's New section to be notified each month when the What's New is published.Check out what's new in the last month: Support AI agents Copilot Agent Workspace Objects and business rules People Knowledge Messaging Security Analytics Employee services Workforce management Develope

• [Virtual Event] The Impact of Agentic AI on the Customer Experience, From Contact Centers to Multichannel
  1 source 10 Jun 2026
• Zendesk Launches $100 Million Initiative to Support AI-Driven Startups
  2 sources 29 May 2026
• TTEC Launches TTEC Titan™, an AI-Powered Security Platform for Remote Customer Experience Operations
  2 sources 28 May 2026
• TTEC Launches TTEC Titan, an AI-Powered Security Platform for Remote Customer Experience Operations
  1 source 29 May 2026
• CallBotics Rebrands as Orvera AI as Enterprise Contact Centers Consolidate Around Agentic AI Platforms
  1 source 29 May 2026