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What's new in Zendesk: August 2026

Click Follow in the What's New section to be notified each month when the What's New is published.Check out what's new in the last month: Support AI agents Copilot Accounts and billing Security People Knowledge Contact Center Voice Workforce management Quality assurance Apps and integrations Develop

• What's new in Zendesk: August 2026

  Zendesk What's New 29 Jul 2026

  Click Follow in the What's New section to be notified each month when the What's New is published.Check out what's new in the last month: Support AI agents Copilot Accounts and billing Security People Knowledge Contact Center Voice Workforce management Quality assurance Apps and integrations Develop

• Avaya Names New CEO – Can He Keep Up with Agentic AI?
  1 source 03 Aug 2026
• How NTT DATA AIVista closes the last mile of agentic AI for enterprise agents
  1 source 03 Aug 2026
• Bluebird Airways launches AI agent for baggage services
  1 source 02 Aug 2026
• Smallest.ai raises $13M to build ultra-fast voice AI that sounds genuinely human
  2 sources 31 Jul 2026
• Fushi Tech Rolls Out AI Agents for Overseas Merchants, Transforming Customer Service and Business Conversion
  2 sources 31 Jul 2026