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What's new in Zendesk: July 2026

Click Follow in the What's New section to be notified each month when the What's New is published.Check out what's new in the last month: Support Accounts and billing AI agents Copilot Security Knowledge Messaging Voice Contact Center Workforce management Quality assurance Apps and integrations Also

• What's new in Zendesk: July 2026

  Zendesk What's New 25 Jun 2026

  Click Follow in the What's New section to be notified each month when the What's New is published.Check out what's new in the last month: Support Accounts and billing AI agents Copilot Security Knowledge Messaging Voice Contact Center Workforce management Quality assurance Apps and integrations Also

• Anthropic launches Claude Sonnet 5 at a steep discount to its top model as the company races toward a blockbuster IPO
  2 sources 30 Jun 2026
• Announcing customer satisfaction reports in real-time monitoring
  1 source 30 Jun 2026
• Klaviyo launches two AI agents for marketing and customer service
  1 source 30 Jun 2026
• Agentic AI's next challenge: tackling accountability
  1 source 29 Jun 2026
• Beyond CSAT and AHT: The New Metric Stack for AI‑Driven CX
  1 source 29 Jun 2026