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What's new in Zendesk: May 2026

Click Follow in the What's New section to be notified each month when the What's New is published.Check out what's new in the last month: Support AI agents Copilot Accounts and billing Agent Workspace Objects and business rules Security People Knowledge Messaging Contact Center Analytics Quality ass

• What's new in Zendesk: May 2026

  Zendesk What's New 27 Apr 2026

  Click Follow in the What's New section to be notified each month when the What's New is published.Check out what's new in the last month: Support AI agents Copilot Accounts and billing Agent Workspace Objects and business rules Security People Knowledge Messaging Contact Center Analytics Quality ass

• Klaviyo (KVYO) Klaviyo Launches Custom AI Skills to Customer Agent, Built on its CRM
  2 sources 30 Apr 2026
• Accenture Invests in Netomi to Advance Agentic AI for Enterprise Customer Experience
  1 source 30 Apr 2026
• 8×8 (EGHT), Synthflow AI Partner to Integrate Agentic AI into Contact Center Platform
  1 source 01 May 2026
• Accenture Invests in Netomi to Accelerate Enterprise Adoption of Agentic AI for Customer Experience
  1 source 30 Apr 2026
• Netomi banks $110M to embed agentic AI deeper into enterprise customer service
  1 source 30 Apr 2026