This comes up here regularly and the usual answer is "make a view and check it daily", which falls apart the moment you try, because you cannot add notes, merge or assign the ticket shells the bot closes. Here is the shape that actually works. Tag at close. Every conversation the AI agent
This comes up here regularly and the usual answer is "make a view and check it daily", which falls apart the moment you try, because you cannot add notes, merge or assign the ticket shells the bot closes. Here is the shape that actually works. Tag at close. Every conversation the AI agent