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Zendesk Acquires Unleash to Enhance AI-first Employee Service Business

Today, Zendesk announced its acquisition of Unleash, an AI-powered enterprise search platform designed to connect knowledge…

• Zendesk Acquires Unleash to Enhance AI-first Employee Service Business

  Zendesk Press Releases 30 Mar 2026

  Today, Zendesk announced its acquisition of Unleash, an AI-powered enterprise search platform designed to connect knowledge…

• Announcing changes to how WhatsApp users are identified
  1 source 14 May 2026
• Announcing parent-child relationships EAP and roll-up summary fields for custom objects
  1 source 14 May 2026
• Announcing the integration of the action builder with AI agents
  1 source 13 May 2026
• Scheduled Maintenance - June 2-30, 2026
  1 source 12 May 2026
• Announcing support for custom objects and action labeling in action flows
  1 source 12 May 2026