We have a theory that a lot of Zendesk admins are actually “accidental admins.” Zendesk wasn’t necessarily their original job. They might work in CX, operations, IT, support leadership, systems or something adjacent, and somewhere along the way they became the Zendesk person. The problem is that Zen
We have a theory that a lot of Zendesk admins are actually “accidental admins.” Zendesk wasn’t necessarily their original job. They might work in CX, operations, IT, support leadership, systems or something adjacent, and somewhere along the way they became the Zendesk person. The problem is that Zen