For anyone running zendesk, are you using just zendesk ai, or have you ever considered pulling in a third-party agent from the marketplace (eesel, aissist, stylo, ultimate, macha, etc.)? So we're basically trying to weigh the build-vs-native trade-offs for a team that really needs the bot to take so
For anyone running zendesk, are you using just zendesk ai, or have you ever considered pulling in a third-party agent from the marketplace (eesel, aissist, stylo, ultimate, macha, etc.)? So we're basically trying to weigh the build-vs-native trade-offs for a team that really needs the bot to take so