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Zendesk Appoints Bikram Mazumdar as Vice President, Asia to Accelerate Growth

Zendesk has appointed Bikram Mazumdar as Vice President for Asia, based in Singapore, to drive regional growth and go-to-market execution across India, Southeast Asia, North Asia, and Korea, capitalising on rapid AI adoption in customer and employee experience platforms across the region. Mazumdar, who brings extensive enterprise technology leadership experience from Yellow.ai, Sprinklr, Oracle, and IBM, will focus on deepening partnerships and scaling enterprise adoption as organisations increasingly demand AI-powered, integrated customer engagement systems that balance automation with transparency and human insight.