Zendesk won't let me reduce seats despite me starting account review conversations 2+ months before my end date. Their customer service is so bad, we were begging for responses. Constantly had to follow up, weeks went by. Never had a proper account review. Finally my renewal comes along and I reques
Zendesk won't let me reduce seats despite me starting account review conversations 2+ months before my end date. Their customer service is so bad, we were begging for responses. Constantly had to follow up, weeks went by. Never had a proper account review. Finally my renewal comes along and I reques