ManoMano's exposure of 38 million customer records across Europe resulted from a Zendesk-linked contractor breach, compromising customer data through your support infrastructure. This incident highlights critical vulnerabilities in third-party access management within Zendesk environments and underscores the need for immediate review of contractor permissions, API integrations, and access controls across your instances to prevent similar exposures.
ManoMano Zendesk Data Breach Exposes 38 Million Customers Across Europe: Incident Analysis and Security Implications Rescana
Zendesk-Linked Contractor Breach Exposes Data of 38MN ManoMano Customers CX Today