Announcing a new sign-in flow that checks expired passwords before two-factor authentication

• Announcing a new sign-in flow that checks expired passwords before two-factor authentication

  Zendesk Announcements 17 Mar 2026

  Announced on Rollout starts Rollout ends March 18, 2026 March 25, 2026 March 26, 2026 Starting March 25, 2026, Zendesk is updating the sign-in flow to check for expired passwords before prompting for two-factor authentication (2FA), enhancing security and simplifying the user experience. This announ