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Announcing cleaner source citations for AI Agent responses in Web Widget and Social channels

Announced on Rollout started August 4, 2026 August 4, 2026 Zendesk is excited to announce a new, cleaner way to display sources for Agentic AI agent responses in the messaging Web Widget and social channels.This announcement includes the following topics: What is changing? Why is Zendesk making this

• Announcing cleaner source citations for AI Agent responses in Web Widget and Social channels

  Zendesk Announcements 16 Jul 2026

  Announced on Rollout started August 4, 2026 August 4, 2026 Zendesk is excited to announce a new, cleaner way to display sources for Agentic AI agent responses in the messaging Web Widget and social channels.This announcement includes the following topics: What is changing? Why is Zendesk making this

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