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Announcing cloning fully configured Zendesk AI agents

Announced on Rollout on August 10, 2026 August 10, 2026 We're excited to announce that cloning a Zendesk AI agent now copies your agent’s full configuration, including procedures, actions, knowledge sources, search rules, segments, and personalization settings.This announcement answers the following

• Announcing cloning fully configured Zendesk AI agents

  Zendesk Announcements 03 Aug 2026

  Announced on Rollout on August 10, 2026 August 10, 2026 We're excited to announce that cloning a Zendesk AI agent now copies your agent’s full configuration, including procedures, actions, knowledge sources, search rules, segments, and personalization settings.This announcement answers the following

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