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Announcing Freshdesk as an external content source for use across knowledge experiences

Announced on Rollout starts Rollout ends July 22, 2026 July 22, 2026 July 28, 2026 We’re excited to announce the general availability of Freshdesk as a knowledge source. You can now connect Freshdesk to your Zendesk account to make the content available wherever external content is used.This announc

• Announcing Freshdesk as an external content source for use across knowledge experiences

  Zendesk Announcements 22 Jul 2026

  Announced on Rollout starts Rollout ends July 22, 2026 July 22, 2026 July 28, 2026 We’re excited to announce the general availability of Freshdesk as a knowledge source. You can now connect Freshdesk to your Zendesk account to make the content available wherever external content is used.This announc

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