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Announcing new data retention limits for Zendesk WFM

Announced on Rollout starts Rollout ends October 8, 2026 January 18, 2027 February 17, 2027 On January 18, 2027, Zendesk will start enforcing a data retention policy for Workforce Management (WFM).This announcement includes the following topics: What is changing? Why is Zendesk making this change? W

• Announcing new data retention limits for Zendesk WFM

  Zendesk Announcements 29 Sep 2026

  Announced on Rollout starts Rollout ends October 8, 2026 January 18, 2027 February 17, 2027 On January 18, 2027, Zendesk will start enforcing a data retention policy for Workforce Management (WFM).This announcement includes the following topics: What is changing? Why is Zendesk making this change? W

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