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Announcing role-based permissions, expanded view, and Zendesk QA recommendations in admin copilot

Announced on Rollout starts August 27, 2026 August 27, 2026 Admin copilot is becoming more flexible and proactive, giving admins more control over how it’s used and more ways to act on insights across Zendesk.With this release, account admins can control which custom roles have access to admin copil

• Announcing role-based permissions, expanded view, and Zendesk QA recommendations in admin copilot

  Zendesk Announcements 12 Aug 2026

  Announced on Rollout starts August 27, 2026 August 27, 2026 Admin copilot is becoming more flexible and proactive, giving admins more control over how it’s used and more ways to act on insights across Zendesk.With this release, account admins can control which custom roles have access to admin copil

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