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Announcing suggested assignees for the Copilot add-on

Zendesk

Announced on Rollout on Rollout ends October 15, 2026 October 15, 2026 October 22, 2026 Suggested assignees is available for Zendesk Copilot customers. This feature helps agents identify an appropriate expert when reassigning or escalating a ticket.This announcement includes the following topics: Wh