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Announcing the integration of the action builder with AI agents

Announced on Rollout starts Rollout ends May 13, 2026 May 13, 2026 June 12, 2026 Zendesk is happy to announce the integration of the action builder with AI agents. This improvement allows you to utilize resources created in the action builder, including custom actions, action flows, and—through acti

• Announcing the integration of the action builder with AI agents

  Zendesk Announcements 13 May 2026

  Announced on Rollout starts Rollout ends May 13, 2026 May 13, 2026 June 12, 2026 Zendesk is happy to announce the integration of the action builder with AI agents. This improvement allows you to utilize resources created in the action builder, including custom actions, action flows, and—through acti

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