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Announcing the suggested assignees open EAP for the Copilot add-on

Announced on Rollout on June 29, 2026 June 24, 2026 We are excited to announce an open early access program (EAP) for a new in-ticket recommendation experience that helps agents identify the most suitable expert for ticket escalation and reassignment. This EAP is available exclusively for Zendesk Co

• Announcing the suggested assignees open EAP for the Copilot add-on

  Zendesk Announcements 11 Jun 2026

  Announced on Rollout on June 29, 2026 June 24, 2026 We are excited to announce an open early access program (EAP) for a new in-ticket recommendation experience that helps agents identify the most suitable expert for ticket escalation and reassignment. This EAP is available exclusively for Zendesk Co

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