Been using this setup for about a year so wanted to share something concrete rather than another generic AI chatbot post. The problem we were trying to solve was not response speed. It was that 70% of our Zendesk queue had the same questions every week. Billing queries, plan comparisons, and integra
Been using this setup for about a year so wanted to share something concrete rather than another generic AI chatbot post. The problem we were trying to solve was not response speed. It was that 70% of our Zendesk queue had the same questions every week. Billing queries, plan comparisons, and integra