As enterprises race to connect AI agents to customer service platforms, customer relationship management (CRM) systems and internal business applications, new questions around security risk are moving up the agenda: what happens when autonomous tools gain access to sensitive customer data? In this C
As enterprises race to connect AI agents to customer service platforms, customer relationship management (CRM) systems and internal business applications, new questions around security risk are moving up the agenda: what happens when autonomous tools gain access to sensitive customer data? In this C