Salesforce has launched Agentforce Help Agent, a preconfigured AI-powered customer service agent that the company says can be deployed across digital and voice channels with limited customization, alongside a new pricing model that charges customers only when issues are resolved autonomously. The an
Salesforce has launched Agentforce Help Agent, a preconfigured AI-powered customer service agent that the company says can be deployed across digital and voice channels with limited customization, alongside a new pricing model that charges customers only when issues are resolved autonomously. The an