SummaryOn July 23, 2026 from 20:42 UTC to 21:31 UTC , some customers using the Jira v1 integration experienced an issue where updates made in Jira did not appear in their linked Zendesk tickets. Other parts of the integration continued to work, but field updates were not completing as expected. Root
SummaryOn July 23, 2026 from 20:42 UTC to 21:31 UTC , some customers using the Jira v1 integration experienced an issue where updates made in Jira did not appear in their linked Zendesk tickets. Other parts of the integration continued to work, but field updates were not completing as expected. Root