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Service Incident - June 12, 2026 - SunCo | All Pods

Zendesk

SummaryOn June 12, 2026, between 13:33 UTC and 16:30 UTC, AIR/Premier customers across multiple pods experienced an outage impacting messaging on Meta channels, including WhatsApp, Facebook Messenger, and Instagram Messenger. The majority of the reported issues came from WhatsApp users in the LATAM