← Back to news

Service Incident - March 26, 2026 - Sunshine Platform | All Pods

SummaryOn March 26, 2026 from 13:45 UTC to 16:41 UTC, and again on March 27, 2026 from 05:20 UTC to 09:06 UTC, Sunshine Platform (Custom Objects) customers in All Pods experienced intermittent errors accessing legacy custom object records, which caused some workflows to fail or only work after repea

• Service Incident - March 26, 2026 - Sunshine Platform | All Pods - Intermittent 404 responses on submitted requests to Sunshine Custom Objects

  Zendesk Service Notifications 06 Apr 2026

  SummaryOn March 26, 2026 from 13:45 UTC to 16:41 UTC, and again on March 27, 2026 from 05:20 UTC to 09:06 UTC, Sunshine Platform (Custom Objects) customers in All Pods experienced intermittent errors accessing legacy custom object records, which caused some workflows to fail or only work after repea

• [Virtual Event] The Impact of Agentic AI on the Customer Experience, From Contact Centers to Multichannel
  1 source 10 Jun 2026
• Zendesk Launches $100 Million Initiative to Support AI-Driven Startups
  2 sources 29 May 2026
• TTEC Launches TTEC Titan™, an AI-Powered Security Platform for Remote Customer Experience Operations
  2 sources 28 May 2026
• TTEC Launches TTEC Titan, an AI-Powered Security Platform for Remote Customer Experience Operations
  1 source 29 May 2026
• CallBotics Rebrands as Orvera AI as Enterprise Contact Centers Consolidate Around Agentic AI Platforms
  1 source 29 May 2026