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SLA for live calls

Hello, How does everyone measure SLA for live talk? The built in SLA’s don’t seem to work from everything I have read. Our numbers don’t seem to be matching. Any help or ideas please submitted by /u/LCJdogs131519 [link] [comments]

• SLA for live calls

  Reddit r/Zendesk 11 Aug 2026

  Hello, How does everyone measure SLA for live talk? The built in SLA’s don’t seem to work from everything I have read. Our numbers don’t seem to be matching. Any help or ideas please submitted by /u/LCJdogs131519 [link] [comments]

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