The agentic AI era has arrived, and customer experience is leading the charge. But what does that actually mean for enterprises trying to plan, prioritise, and deploy responsibly? In this interview, CX Today’s Nicole Willing speaks with Martin Taylor, Co-Founder and Deputy CEO of Content Gur
The agentic AI era has arrived, and customer experience is leading the charge. But what does that actually mean for enterprises trying to plan, prioritise, and deploy responsibly? In this interview, CX Today’s Nicole Willing speaks with Martin Taylor, Co-Founder and Deputy CEO of Content Gur