We use Zendesk for customer support, but ticket routing is not as seamless as we expected. Even with triggers and automations set up, some tickets still end up in the wrong queue or require manual reassignment. As ticket volume increases, this becomes harder to manage consistently. We’ve spent a lot
We use Zendesk for customer support, but ticket routing is not as seamless as we expected. Even with triggers and automations set up, some tickets still end up in the wrong queue or require manual reassignment. As ticket volume increases, this becomes harder to manage consistently. We’ve spent a lot