Hey everyone, Full disclosure, I work at Geckoboard, and I wanted to share something we've built that might help some of you. We've put together an MCP that connects Claude, ChatGPT, and other AI tools directly to your Zendesk metrics, first reply time, CSAT, SLA attainment, backlog, ticket volume,
Hey everyone, Full disclosure, I work at Geckoboard, and I wanted to share something we've built that might help some of you. We've put together an MCP that connects Claude, ChatGPT, and other AI tools directly to your Zendesk metrics, first reply time, CSAT, SLA attainment, backlog, ticket volume,